App features

1.Why can’t I skip episodes?

If it’s an episode you’ve watched before, you can go back and choose any episode to watch. However, please note that the unwatched parts do not support skipping episodes. You need to watch them one by one and not miss any exciting plots.

2.How to change the language settings on the application?

You can easily access this feature by navigating to “Profile” > “Language” in the application, and then selecting the language you need. This can be changed at any time.

Technical issues

3.The movie keeps getting stuck!

This could be due to connectivity issues.

You can check your internet speed or try setting your device to airplane mode for a short period of time and then restart the application.

You can also try restarting your Wi-Fi modem.

If the problem still exists, please contact us through “Profile” > Feedback for more help.

4.I can’t access the application!

When an application fails to load, it is usually due to connectivity issues.

When several devices are connected to the same Wi-Fi, the connection speed will be reduced. Please check your network connection. You can try restarting your Wi-Fi modem or completely restarting the application.

In addition, if too many devices are connected to the same Wi-Fi, it will become overloaded and cause network problems.

The problem should be solved this way, but if you still encounter problems, you can collect the following information and give us feedback for more help:

-Your current location.

-How long has it been since the problem occurred?

-Please take some screenshots of the questions for us so that we can better understand them.

5.My application keeps crashing!

Application crashes are usually caused by device memory leaks or the failure of some important function in the application.

For memory leaks, you can try closing some other applications or closing some unnecessary processes on the device. Restarting the device may help solve this situation.

The problem should be solved this way, but if you still encounter problems, you can send us a message through feedback for more help.

Episode problem

6.My viewing history has been reset

The program has been watched and you can choose any episode you have watched. Please check if it is a different language version of the same program, which will affect your viewing record